Frequently Asked Questions
This Agreement was last modified on 18th february 2016
Frequently Asked Questions (FAQs) – Majendo.com Uganda
1. What is Majendo.com Uganda?
Majendo.com Uganda is an online shopping store offering quality home appliances, electronics, kitchen appliances, TVs, refrigerators, washing machines, cookers, sound systems, and many more household products at affordable prices.
2. Are your products genuine?
Yes. We sell genuine and high-quality products from trusted brands to ensure customer satisfaction and long-lasting performance.
3. Do you offer delivery services?
Yes, we offer fast and reliable delivery services across Kampala and other parts of Uganda.
4. How long does delivery take?
Delivery time depends on your location:
- Kampala: Same day or next day delivery
- Upcountry: 1–3 working days
5. How can I place an order?
You can place an order by:
- Visiting our website: www.majendo.com
- Calling or WhatsApping our sales team
- Sending us a message on social media
6. What payment methods do you accept?
We accept:
- Mobile Money
- Cash on Delivery (selected locations)
- Bank Transfers
- Airtel Money
- MTN MoMo
7. Do your products come with warranty?
Yes. Selected products come with manufacturer warranties depending on the brand and product type.
8. Can I return or exchange a product?
Yes. Returns or exchanges are accepted for eligible products according to our return policy. Products must be returned in good condition with original packaging.
9. Do you offer installation services?
Yes. We provide installation support for selected appliances and electronics.
10. Can I order products while outside Kampala?
Absolutely. We deliver nationwide across Uganda.
11. Do you sell products wholesale?
Yes. We supply both retail and wholesale customers at competitive prices.
12. How can I contact Majendo.com Uganda?
Call / WhatsApp: +256 772 352675 / +256 728 068574
Email: Info@majendo.com
Email: katondawabuyinzabenon@gmail.com
Website: www.majendo.com
13. Why should I shop from Majendo.com Uganda?
- Genuine products
- Affordable prices
- Fast delivery
- Excellent customer support
- Secure shopping experience
- Trusted customer service
